Monitoring the Base

Monitoring the Base

We provide you with 24x7 SAP infrastructure support.

Our team of base consultants will provide comprehensive services for the management of your SAP systems, including expert advice. The scope of the required activities can be freely configured according to the actual needs, including the set SLA (Service Level Agreement) rules. 

Nabízené činnosti:

  • Telephone support
  • Active SAP system administration (Profylaxe)
  • Proactive system monitoring
    • Proactive system monitoring
    • Database administration
    • Support in resolving base incidents
  • Uploading SPS's or necessary correction notes
  • Uploading LCP to the HR module
  • Managing operating systems
  • Connection to our HELPdesk